Enterprise Systems (BCIS 6323)

Term: 2016-2017 AY (8/2016-7/2017) Fall Semester

Faculty

	Dr. Nancy A. BonnerShow MyInfo popup for Dr. Nancy A. Bonner
	nbonner@umhb.edu
	Office hours: Tuesday 10:00 AM to 12:30 PM Wednesday 10:00 AM to 3:00 PM

Schedule

Wed, 1:00 PM - 3:40 PM (8/22/2016 - 12/8/2016) Location: MAIN PAC 222

Description

This course provides a process-oriented view of the organization and its relationships with suppliers and customers; thus students gain a business knowledge in the core functional areas common to all organizations. Students will evaluate the roles of enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, and supply chain management (SCM) systems in automating those relationships and transforming organizations and markets (from a global perspective). These concepts are illustrated by studying an example of an ERP system and how that system is used to automate the business processes and provide operational and management information to the organization.